Help and Advice

Question 1

Do you recommend timber, concrete or steel fence posts?

Accepted Answer

In many cases, we recommend steel fence posts from DuraPost because they offer a strong, reliable alternative to traditional timber and concrete posts. Timber posts can still be suitable in some situations, but they are more vulnerable at ground level over time, especially where moisture collects. Concrete posts are strong, but they can look bulky and are often more expensive as a full post system.

Question 2

Which side of the fence is my responsibility?

Accepted Answer

One of the most common boundary questions. The general rule is that your fence is on the left-hand side when facing your property from the road — but this isn’t always accurate. The title deeds to your property should confirm ownership, and may mark boundaries with a ‘T’. If it’s unclear, speak with your solicitor or agree terms with your neighbour.

Question 3

How can I get a quote for new fencing or gates?

Accepted Answer

The best starting point is to complete our enquiry form or contact us with your project details. Please include your postcode, a brief description of the work, approximate measurements if available and any photos that may help us understand the area. For gate enquiries, it is also helpful to know the width of the opening and whether the gate is for side access, a garden entrance or a driveway. Once we have reviewed the details, we can confirm the most appropriate next step and, where required, arrange a visit to measure properly and provide a clear, no-obligation quotation.

Question 4

What information should I send with my enquiry?

Accepted Answer

When contacting us, please include your postcode, a brief description of the work, approximate measurements if available and any photos that may help us understand the area. This allows us to review the enquiry properly and confirm the most appropriate next step.

Question 5

Can I get a quick idea of fencing costs before a site visit?

Accepted Answer

Yes — if you send us a few photos of your garden, rough measurements, the number of corners or changes in direction, and the style of fence you have in mind, we can usually provide an approximate estimate. This gives you a useful ballpark before deciding whether to proceed. If you're happy to move forward, we'll then arrange a site visit to confirm everything and provide a full, accurate quote.

Question 6

Do I need planning permission for a new fence?

Accepted Answer

Most domestic fences under 2 metres high do not require planning permission. However, if the fence borders a road or exceeds 2 metres in height, permission may be needed. It’s also wise to check your deeds and speak to neighbours before work begins.

Question 7

How long will my fence last?

Accepted Answer

We only use high-quality, pressure-treated timber or premium materials like Jacksons and DuraPost. With proper installation and basic maintenance, most of our fences last 15–25 years. We’ll always advise on the best long-term value for your garden and budget.

Question 8

Can you match my existing fence or gate style?

Accepted Answer

Yes — we regularly match new fencing to existing panels, gates, or neighbouring styles. Just share a photo or let us visit, and we’ll design something that blends in perfectly while still delivering strength and quality.

Question 9

Can you install a gate in my existing fence?

Accepted Answer

In most cases, yes. We can add a new gate to an existing fence run, as long as the structure is strong enough to support the weight. If needed, we’ll reinforce the area or upgrade the posts to ensure long-term use.

Question 10

Can you remove my old fence and take it away?

Accepted Answer

Yes — we offer full removal and disposal of your old fencing as part of our installation service. We’ll clear the site, remove all waste, and leave everything tidy before we go. It’s all included in your quote, so there are no hidden extras.

Question 11

Which areas do you cover?

Accepted Answer

Green Leaves Fencing & Gates is based in East Grinstead and serves nearby towns and villages including Forest Row, Lingfield, Turners Hill, Edenbridge, Godstone, Oxted, Dormansland, Felbridge, Crawley Down, Limpsfield and South Godstone. We also cover smaller surrounding areas including Limpsfield Chart, Marsh Green and Newchapel.

Frequently Asked Questions

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